Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of jamie stanley

jamie stanley

July 13, 2026

5  out of  5
rating by jamie stanley
"Shelly is amazing! She won’t let you down. We will recommend this office to anyone."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of Shirley Moffitt

Shirley Moffitt

July 11, 2026

5  out of  5
rating by Shirley Moffitt
"Germaine takes very good care of my family and I. She knows her business and has helped us out a lot over the years. Germaine is the best."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Ida Snead’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Gillette ."
Profile photo of Beck Anderson

Beck Anderson

July 7, 2026

5  out of  5
rating by Beck Anderson
"We have been long time customers of Ida and have always had great service very personalized and caring. I’ve even worked with Ida directly… she is there! I can’t imagine going anywhere else. Recently Shelly worked with me getting me boat insurance she was wonderful to deal with."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Gillette to know that you had such a wonderful experience with us here on State Farm Agent Ida Snead’s Team."
Profile photo of Tyi Mccurdy

Tyi Mccurdy

June 19, 2026

5  out of  5
rating by Tyi Mccurdy
"treated very well and no complaints"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Ida Snead’s Team. "
Profile photo of Harvey Lenzen

Harvey Lenzen

June 18, 2026

5  out of  5
rating by Harvey Lenzen
"Very helpful and friendly. No run around when trying to get things done."
We responded:
"Thank you for your kind review of State Farm Agent Ida Snead’s Team. We appreciate it!"
Profile photo of Donny Gould

Donny Gould

June 18, 2026

5  out of  5
rating by Donny Gould
"Always a pleasure to do business with them. On top of their game and quick to respond and take care of my needs as fast as they can."
We responded:
"We are grateful for your 5-star review, Donny! Thanks for taking a moment to share your positive rating of State Farm Agent Ida Snead’s Team here in Gillette . "
Profile photo of Ryan Dickey

Ryan Dickey

June 18, 2026

5  out of  5
rating by Ryan Dickey
"I’ve been insured by Ida and her team for years and I’ve always been impressed with their professionalism and kindness. They make you feel like you’re part of their own family."
We responded:
"Thank you for the fantastic review, Ryan! We are always here to help with your insurance needs here in Gillette . "
Profile photo of Susan Naramore

Susan Naramore

June 17, 2026

5  out of  5
rating by Susan Naramore
"Wondering and friendly service"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Ida Snead’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Gillette ."
Profile photo of Richard D

Richard D

June 17, 2026

5  out of  5
rating by Richard D
"My insurance since 2009. Great customer service and knowledge in the office. A refreshing local option."
We responded:
"Thanks so much for the amazing review, Richard! We really appreciate your support here in Gillette . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Profile photo of VandJ Tystad

VandJ Tystad

June 17, 2026

5  out of  5
rating by VandJ Tystad
"Agent Kris gave us wonderful customer service. She was thorough, knowledgeable and gave us some great rates for our Homeowners and Auto insurance."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of Scoob Doo

Scoob Doo

June 17, 2026

5  out of  5
rating by Scoob Doo
"Kris is always such a professional! She goes out of her way to assist us with any insurance questions we might have. Ida has reached out us personally when we had an issue with coverage and resolved everything quickly. Great staff, not a bad thing to say about that office!"
We responded:
"Thank you for the 5-star review, Scoob! Here on State Farm Agent Ida Snead’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of Marshal Mattheis

Marshal Mattheis

June 12, 2026

5  out of  5
rating by Marshal Mattheis
"Friendly, knowledgeable, and helpful staff!"
We responded:
"Thanks so much for the amazing review, Marshal! We really appreciate your support here in Gillette . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Profile photo of Rachel Jochim

Rachel Jochim

June 11, 2026

5  out of  5
rating by Rachel Jochim
"If you’re looking for reasonable insurance and a great experience then this is the place to be. I personally recommend Kris D I’ve been going to her for years and she’s the best I absolutely adore her. But all of the ladies there are great! You won’t be disappointed."
We responded:
"Thank you for the amazing review, Rachel! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Steve & Becki Peterson

Steve & Becki Peterson

June 8, 2026

4  out of  5
rating by Steve & Becki Peterson
"I received a quote for collector vehicle insurance from Kris and it took a little time due to a new type of insurance offered see was very through and provided good customer service with calls back to me."
We responded:
"Thank you for your positive review and 4-star rating, Steve! We are pleased to know that you had an enjoyable experience with us here on State Farm Agent Ida Snead’s Team. "
Profile photo of TJ The Person

TJ The Person

September 27, 2025

4  out of  5
rating by TJ The Person
"Very easy to work with and helped us save money with basically the same coverage. I highly recommend you give them a shot at saving you some money"
We responded:
"Thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help!"
Profile photo of Aisisusjz Hdjjdjdjeuebd

Aisisusjz Hdjjdjdjeuebd

April 1, 2024

5  out of  5
rating by Aisisusjz Hdjjdjdjeuebd
"Recently we purchased insurance from SHELLY DEATON at State Farm for our home and auto.
She was very knowledgeable friendly and helpful
There policy are very competitive pricing.
We will recommend them to anyone needing insurance!!!"
Profile photo of Scotty Johner

Scotty Johner

March 12, 2024

5  out of  5
rating by Scotty Johner
"I have been doing all my insurance business here for years. And do not plan on shifting anywhere else. The staff is on point! Always friendly knowledgeable and service with a sincere smile. I am big on customer service and they in my opinion have always gone the distance to get me what I need at fair market price. I love that I can keep my business local! They never make me feel like an inconvenience! Long winded I am, but I feel they deserve the compliment."
We responded:
"Scotty, thank you so much for the high praises!! We absolutely love our customers, and I am very pleased to hear your experience with us is always positive. Thank you again for the kind words!!"
Profile photo of Joseph Gibbons

Joseph Gibbons

November 17, 2023

5  out of  5
rating by Joseph Gibbons
"Man they are hands on! You have an agent but in reality they all work together helping the customer achieve their goal."
We responded:
"Thank you so much Joe for your kind review! Our goal is to take care of our customers like family. Have a wonderful Thanksgiving. "
Profile photo of John Polm

John Polm

August 3, 2023

3  out of  5
rating by John Polm
"Made it to appointment and waited 15 minutes. I guess we’ll reschedule!"
We responded:
"Hi John. I sincerely apologize for the wait. My appointment ahead of you went a little longer than I expected. I left you a phone message as well. I would love to reschedule you and will have lunch waiting for you as well if you'd like to do it over the noon hour."
Profile photo of Gary Kipp

Gary Kipp

July 31, 2023

5  out of  5
rating by Gary Kipp
"Great service"
We responded:
"Thank you, Gary, for your kind review! We truly appreciate you and your business. "
Profile photo of Timothy A Tunnicliff

Timothy A Tunnicliff

July 5, 2023

5  out of  5
rating by Timothy A Tunnicliff
"Very helpful."
We responded:
"Thank you for your kind works Timothy! We strive to have the BEST customer service in my office. "
Profile photo of Ben Monroy

Ben Monroy

May 23, 2023

5  out of  5
rating by Ben Monroy
"Always glad to see me! Very helpful for a new business."
We responded:
"Thank you for the review, Ben! We certainly do appreciate you and your business!!"
Profile photo of Mary V Blanchard

Mary V Blanchard

April 26, 2023

5  out of  5
rating by Mary V Blanchard
"very professional and pleasant"
We responded:
"Thank you, Mary! We appreciate your kind words."
Profile photo of Leon Fisher

Leon Fisher

December 23, 2022

5  out of  5
rating by Leon Fisher
"A professional atmosphere with friendly people."
Profile photo of Della Winter

Della Winter

September 12, 2022

5  out of  5
rating by Della Winter
"Go in and talk to randy. He's amazing and finds the best deal that fits your needs."